New Connection Procedure

Complete guide to applying for a new meter in Azad Jammu & Kashmir

Application for a new electricity connection has been made quite easy as compared to the past, due to the improved system introduced by the AJK Electricity Department. Be it a new house, a shop, or installation of power for a commercial unit-the whole process has become more transparent, systematic, and less time-consuming, provided one knows the right steps.

Application Procedure

Getting a new electricity connection in AJK involves a few simple steps. Follow this guide to ensure a smooth application process.

What is AJK

Step 1: Application Form

Obtain the application form from your local SDO office or download it online. Fill it with accurate details.

Step 2: Documents

Attach required documents: CNIC copy, proof of ownership (Registry/Fard), and an affidavit.

Step 3: Site Verification

An inspector will visit your premises to verify the location and determine the load requirements.

Step 4: Demand Notice

Pay the issued Demand Notice at the designated bank. Submit the receipt to the office.

Required Documents

  • Copy of Applicant's CNIC
  • Proof of Ownership (Registry, Fard, or Allotment Letter)
  • Affidavit on Stamp Paper (undertaking no arrears)
  • Neighbor's Electricity Bill Copy (for reference)
  • Wiring Test Report (from authorized electrician)
  • Written undertaking (no illegal or kunda connection)

For Commercial / Industrial

  • Business registration papers
  • NTN (if applicable)
  • Authorization letter if applying through a representative
  • AJK New Connection Pricing Table

    These are the most recent security deposit & per-kW charges applied when issuing a demand notice.

    Category Security Deposit / kW
    Residential (A-1) Urban: Rs. 1,220/kW — Rural: Rs. 610/kW
    Commercial (A-2) Urban: Rs. 1,810/kW — Rural: Rs. 920/kW
    Industrial (B-1) Rs. 1,580/kW
    Industrial (B-2) Rs. 2,010/kW
    Industrial (B-3) Rs. 2,890/kW
    Industrial (B-4) Rs. 3,560/kW
    Single-Point Supply (400V) Rs. 1,670/kW
    Single-Point Supply (11kV) Rs. 2,080/kW
    Above 11kV Supply Rs. 2,740/kW
    Agriculture / Tube-Well (D) Lump Sum Rs. 15,000
    Public Lighting (G) Rs. 3,240/kW
    Special Contract (K) Rs. 2,570/kW

    These are security deposit / demand notice charges. Your total bill may include meter cost, service line charges, material cost, and installation fees based on distance from pole and load requirement.

    How to Apply for an AJK New Connection

    You can apply in two ways: online (where supported) or by visiting the office.

    1. Applying Online (Easy & Fast)

    • Visit the AJK Electricity Department’s official website.
    • Go to the “New Connection” section.
    • Fill in the application form very carefully.
    • Upload scanned copies of required documents.
    • Choose your connection type (Domestic, Commercial, etc.)
    • Submit the form and note down your tracking ID.
    • AJKED will verify, then send you a Demand Notice.
    • Pay it at any designated bank.
    • After payment verification, the team will install your meter.

    2. Applying Through the Nearest AJKED Office

    If online services are not available in your area, follow this method:

    • Visit your local Subdivision Office.
    • Ask for the New Connection Form
    • Fill all fields clearly (name, CNIC, load, address etc.).
    • Attach all required documents.
    • Submit the file and wait for inspection.
    • Once the inspection is complete, you will receive a Demand Notice.
    • Pay the amount in the bank.
    • After payment proof, the meter will be installed.

    What Is a Demand Notice?

    A Demand Notice is the official payment slip given after your application is approved. It includes:

    • Security deposit
    • Meter price
    • Service line / material cost
    • Installation fee
    • Transformer cost (if required for large loads)

    • You must pay the Demand Notice for your meter to be installed.

      Processing Time for New Connection

      • Residential connections: 7–15 working days
      • Commercial connections: 15-25 working days
      • Industrial connections: 20-30 working days

      • Delays happen mostly due to missing documents or wiring issues.

        Areas covered in AJK

        Region Service Availability
        Muzaffarabad Available
        Mirpur Available
        Bagh Available
        Kotli Available
        Rawalakot Available
        Bhimber Available
        Sudhnuti Available
        Neelum Valley Available
        Haveli Available

        Every district under AJKED follows the same new connection policy.

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